FM
Francois M
1 reviews | Active since May 2018
27 Oct 2022, 07:50
Excellent service
My inverter was hit by a power surge due to Eskom and loadshedding. I took the inverter in and was immediately assisted. They gave me coffee and asked me to wait a few minutes while they assessed the damage. The feedback was that the mother board was indeed fried by a power surge. They said they needed 15 minutes to fix the inverter and duly did. They did it free of charge, without a question being asked. I am very impressed and will continue to support this company and their products.
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Gentech Industries's replyOfficial
30 Nov 2022, 13:56Good afternoon, Francois! Thank you very much for the great review! We, at Gentech Industries, do endeavour to provide top notch service to all our customers and to be provided with confirmation thereof, is always much appreciated. Please do continue to reach out to our Gentech Team in the future should you need any assistance or guidance with our products. best regards, The Gentech Team
Gentech Industries's reply30 Nov 2022, 13:56
Official
Good afternoon, Francois! Thank you very much for the great review! We, at Gentech Industries, do endeavour to provide top notch service to all our customers and to be provided with confirmation thereof, is always much appreciated. Please do continue to reach out to our Gentech Team in the future should you need any assistance or guidance with our products. best regards, The Gentech Team