Sample and straight forward however insurance making my life difficult

Bad Service By Generic Insurance

I have a vehicle insurance with Generic Insurance, so I contacted them on Friday 4/02/2022 regarding if I missed the premium for that current month will it affect my claim if i take the car in for service and maintenance and they advised it wont and on monday, the 7th of february 2022, I contacted them again so that everything is clear and they should give me the list of companies i should take the car in for service and they were like as long as it is MIR approved, then took the car in to Hyundai Centurion on wednesday, the 9th of February 2022, after about an hour the dealership calls me and says to me the insurance refuses to Authorise the claim since you missed a premium, So i call the insurance back and Tell them that but we made arrangements with regards to doing double debit for Feb and March so that the car can be serviced,FFW after calling the insurance ,going back and forth about them saying this and later change, I ended up paying the premium yesterday and Made sure the bank send them POP immediately and they were like they waiting for Money to show on their system, so the car was at the dealership for the whole night day 1 without anything done on it after I left it in the morning due to insurance, day 2, 10th of February 2022, it is still there and the insurance has not yet done any payment and they advised it will take 24hrs for money to reflect on the dealership side, Hyundai Centurion they have started with servicing since insurance gave Authorisation, however they now cant Release the car without any payment reflecting on their side and seems like they are going pay that tommoro Friday the 11/02/2022, and Its only going to reflect at Hyundai on Monday. I am supposed to relocate to Mpumalalang this weekend in Nelspruit because I am starting a new job there on Monday and I really can't wait for Monday and it will be five days without a Car due to the bad Service I am offered, I am so frustrated I really do not know how am I gonna sort out this issue because had I had that money to pay Immediately, I would have done that, I am so frustrated even the consultants they saying a lot of stories that seem to have no solution for Emergency. I honestly wouldn't advise anyone to use their service.