MW
Marina W
1 reviews | Active since Mar 2025
06 Nov 2025, 12:15
POOR SERVICE
Unfortunately there is no 0 rating available. Their website is absolutely misleading. It states that medical pre-conditions are covered and luckily I did not buy the policy, as when I called them, they told me that the do not give quotes via email, but only online. I explained our medical pre-conditions, she said that everything else is covered, except for the conditions me and my husband has...I then asked her about another condition (auto immune disease) and she asked me "What is that?" I just had to laugh...this service is absolutely a disgrace. Their website does not state any exclusions in pre-conditions and it is clear that you will only know about this after you paid for the policy. Beware!!!
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Replies (1)GENRIC Insurance Company's replyOfficial
07 Nov 2025, 07:45Dear Marina,
Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate your feedback. One of our agents will reach out to you directly to provide clarity on our policy and assist with any questions you may have.
Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate your feedback. One of our agents will reach out to you directly to provide clarity on our policy and assist with any questions you may have.
Kind regards,
The GENRIC Team
GENRIC Insurance Company's reply07 Nov 2025, 07:45
Official
Dear Marina,
Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate your feedback. One of our agents will reach out to you directly to provide clarity on our policy and assist with any questions you may have.
Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate your feedback. One of our agents will reach out to you directly to provide clarity on our policy and assist with any questions you may have.
Kind regards,
The GENRIC Team
