MK
Mandla K
1 reviews | Active since Nov 2021
04 Sept 2026, 11:34
PATHETIC
Pathetic and disgusting service I got from Johan Swannepol when I tried to make a Mechanical Warranty claim inquiry not sure if this is the company's standard of doing business, surely, you can do much better than this but I am left with no other options but to cancel the warranty ..... Good luck GENRIC.
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GENRIC Insurance Company's replyOfficial
08 Sept 2026, 12:12Hi Mandla,
We are sorry to hear that you were unhappy with your initial experience.
We are pleased that our team was able to get in touch with you, address your concerns and clarify your policy. We appreciate you giving us the opportunity to resolve the matter and value your feedback.
Kind regards,
The GENRIC Team
The GENRIC Team
GENRIC Insurance Company's reply08 Sept 2026, 12:12
Official
Hi Mandla,
We are sorry to hear that you were unhappy with your initial experience.
We are pleased that our team was able to get in touch with you, address your concerns and clarify your policy. We appreciate you giving us the opportunity to resolve the matter and value your feedback.
Kind regards,
The GENRIC Team
The GENRIC Team