Incorrect email on policy and incorrect info provi

Firstly Genric contacted us and basically nagged us to take out a policy. I asked all the relevant questions but as usual they will promise you the world when they want your money.<br> Now when it's time to claim, they are nicely stalling, do not even have the decency to call back yet they say they will respond withing 24 hours.<br> They have the incorrect email address on the policy. I have been trying to claim since Monday and still no luck. When I phoned, they never gave me all the info they required, now after 3 calls i am told I need to get a report from the dealership which could have been told me me in the first call.<br> <br> Totally disappointed in the service and the lack of professionalism.<br> i have 4 policies with them, thinking to cancel since i am paying for nothing