GENRIC TRAVEL INSURANCE

Dear Nadine,

GENRIC Insurance Company Limited (FSP: 43638) is an Authorised Financial Service Provider and licensed non-life Insurer. We require further information to assist you, as our system currently shows no record of interaction with you.

 

Please email us at *** with the name of the Travel Insurance partner you engaged with, along with any reference number or correspondence you have received. This information will enable us to investigate your concerns and provide clarity.

 

We wish to confirm that your complaint has been escalated to our complaints department for further review, as we take such accusations with the utmost seriousness.

 

We look forward to resolving the matter promptly.

 

Regards,

GENRIC Insurance Company Limited