Genric, they actually listen and don't punt policy in the face of evidence and truth.

I had a claim after being burgled(through my broker but underwritten by Genric) I ticked some wrong boxes on the paperwork on the address change, realised this and immediately contacted my broker and explained it to the assessor handling my claim. My case was obviously reviewed by the insurer and ultimately, processed. So happy my stuff is getting replaced despite my ignorance with regards to my policy, thumbs up Genric, the way I understand things work after a lot of internet research in my time of peril, insurers normally reject claims if they have any grounds at all, this was not the case here and I am obviously insured by people who listen and understand, thanks guys!!!