NM
Nelson M

1 reviews | Active since Mar 2019

06 Jul 2021, 16:31

Genric motors unprofessional and pathetic service

Genric motors are ************ and unprofessional company ! Their customer service is pathetic they fail to resolve small issues, they don't give feedback on time they just keep you waiting! Genric motors only know how to take money from their customers with their lack of service. I was made to wait the whole day for feedback from their consultant while my car was at service.

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Replies (1)
GENRIC Insurance Company
GENRIC Insurance Company's reply08 Jul 2021, 10:28
Official

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Best regards, 
The GENRIC Insurance Team