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frans J
1 reviews | Active since May 2014
03 Nov 2025, 07:20
Genrec insurance poor poor customer service
Please Mr genrec insurance we tried to do the right thing and go via customer service and just get ignored You're taking my contribution for years now and once we need assistance you throw us a $$$$
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GENRIC Insurance Company's replyOfficial
07 Nov 2025, 07:48Dear Frans,
We are truly sorry to hear about your experience. This is not the level of service we strive to deliver. Our team will reach out to you directly to understand what happened and ensure you receive the assistance you need.
We are truly sorry to hear about your experience. This is not the level of service we strive to deliver. Our team will reach out to you directly to understand what happened and ensure you receive the assistance you need.
Kind regards,
The GENRIC Team
The GENRIC Team
GENRIC Insurance Company's reply07 Nov 2025, 07:48
Official
Dear Frans,
We are truly sorry to hear about your experience. This is not the level of service we strive to deliver. Our team will reach out to you directly to understand what happened and ensure you receive the assistance you need.
We are truly sorry to hear about your experience. This is not the level of service we strive to deliver. Our team will reach out to you directly to understand what happened and ensure you receive the assistance you need.
Kind regards,
The GENRIC Team
The GENRIC Team