1 reviews | Active since Apr 2023
End result - read all reviews leading to this one
So,if my experience has been followed,let me tell you about the outcome.the policy was cancelled and i was refunded my premiums..well its obviously the best choice for them, refund 700.00 instead of paying a 30k claim..the recording from telkom confirming that they cannot black list the device with the reasons on my previous post could have been made available but then was conveniently told that its no use because the policy had already been cancelled,how convenient hey,evadance could have surfaced after its illrelevant. I cannot believe how genric wiggled they way out off paying a policy..i would never recommend any1 to them as i wouldn't wish this experience on my worse enemy.. pathetic genric .you guys should be taken up for this and Peoples experience should be heard and you guys face the consiquences.pathic service is an understatement.
We deeply regret to acknowledge your ongoing dissatisfaction. Following a thorough review of your claim by our Internal Complaints team, we regret to inform you that the outcome remains unchanged. Your claim had been finalised in terms of the policy. You may refer your complaint to OSTI for further assistance to info @ osti .co.za (no spaces).
Sincerely,
The GENRIC Team
We deeply regret to acknowledge your ongoing dissatisfaction. Following a thorough review of your claim by our Internal Complaints team, we regret to inform you that the outcome remains unchanged. Your claim had been finalised in terms of the policy. You may refer your complaint to OSTI for further assistance to info @ osti .co.za (no spaces).
Sincerely,
The GENRIC Team