1 reviews | Active since Jun 2023
Easy , painless and efficient claim process
This will be my first review of a Company on Hellopeter . But I must be honest I just wanted to give my honest feedback and experience with Genric Insurance on the AVS Policy I have with them . When We Purchased our Hyundai H1 from a Local Dealership in Pretoria , the dealership made it out as you have to jump through hoops and that it almost sounded impossible dealing with Genric on getting things approved on the warranty , as you have to submit this and that and entire list of things . As Only THEY know how to claim and that only THEY can get approval ( if I tried it that they might not approve me etc ) After been dissatisfied with the dealership after a service I had the Unfortunate/ Fortunate experience to claim a Suspension part that was damaged .
I phoned Genric and started working with a Gentleman Frans Mashilo who assisted me and arranged everything I needed and what I needed to do ( Nothing remotely close to what the Dealership where I bought the vehicle had me believed that I would need to climb a mountain and back to get things done )
To sum this entire experience up , easy , painless and efficient claim process with quick payouts for repairs.
Thank you for the Assistance FRANS !
Thank you for sharing your positive experience! We appreciate your feedback and are glad that Frans Mashilo provided you with excellent assistance. We'll make sure to pass on your kind words to Frans and let him know how much you appreciated his service. Thanks for choosing GENRIC Insurance, and we're always here to help you out!
Best regards,
The GENRIC Team
Thank you for sharing your positive experience! We appreciate your feedback and are glad that Frans Mashilo provided you with excellent assistance. We'll make sure to pass on your kind words to Frans and let him know how much you appreciated his service. Thanks for choosing GENRIC Insurance, and we're always here to help you out!
Best regards,
The GENRIC Team
