sP
sanjai P
1 reviews | Active since Nov 2013
14 Apr 2022, 08:35
disgusting service
Disgusting service from Generic , emails not answered, Customer care says claims is handling the matter, claims says that customer care is handling the matter ! and so on. They say that the claim will be paid in 30 days (not a norm) , they don't want to forward email address of the CEO. The person who is handling the claims is reading the emails but not replying-absolutely no ethics.
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GENRIC Insurance Company's replyOfficial
20 Jul 2022, 14:51Hi Sanjai,
We are terribly sorry to hear of your experience and frustration. Would you kindly send us your details (Name, surname, ID number or Policy number to *** with a detailed explanation of the issue and we will look into it.
Kind regards,
GENRIC Insurance
GENRIC Insurance Company's reply20 Jul 2022, 14:51
Official
Hi Sanjai,
We are terribly sorry to hear of your experience and frustration. Would you kindly send us your details (Name, surname, ID number or Policy number to *** with a detailed explanation of the issue and we will look into it.
Kind regards,
GENRIC Insurance