One reason NOT to choose Genessi

Found them on the web, phoned and got names of distributor shops. It turns out 2 shops I contacted did not have the stock I inquired about (as suggested by the \meet your mattress"app on the Genessi website). <br> <br> The problem is the salespeople know very little about the Genessi range and specifications. One guy had to phone around to get the thickness spec on one of their models.<br> <br> If Gennessi really care about their customers"