No knowledge or experience with pool problem solving.

Francois does not have a clue of what he is doing. Replaced my pool pump as an easy fix just to discover afterwards it was not necessary because the impeller could have been fixed at my local pool shop. According to him no spares are available for my type of pump. Once replaced the kreepy did not work. His diagnostics were that there is an air leak and we will have to dig up all my paving to the weir of the pool because that is where the leak is. Luckily for me whilst debating this nonsense and getting him to phone his mom for advise (because he thought it would be a good idea to run the pump in reverse through the system) the kreepy started to work. At the end of the day when replacing the motor, pump, and filter sand he never primed the system (and this after I asked him if he did). This was the only reason it was not working. Now it is working and with wasting money on a new pump and motor and preventing a disaster on my paving I am still waiting for an invoice. His helper also left his keys by accident that day and Francois until today did not bother to come and fetch it for the guy. Very disappointing.