Lots of Talk - Little Delivery - Bad Attitude unless they wanted money

Since the start of the project it was a nightmare, trying to work with them was hectic, we never got schedules and the dates we got changed so many times. It was obvious they are amateurs. They couldn't grasp our payment runs and was always begging us for special payments, our managing agents really pulled out all of the stops to accommodate them. Owners complained, but Genesis Paving never even made contact with the owners, the managing agent had to follow up and chase these complaints and explain to owners as to why there was no communication from Genesis. As a sign of good faith the Body Corporate paid them- however Genesis reneged on their service delivery- suddenly everyone was off site and owners had to Hello Peter Genesis before the rubble was removed.... Again, progress reports were promised that were not delivered, the managing agent again had to follow up and chase after complaints that I had forwarded directly onto Genesis from the owners. It was a nightmare, chaotic on the best days.

Professional - not a chance