This Medical Aid Drops You When You Actually Need Them

This medical aid claims to see you as something other than a number until it gets to a point where their clients actually need their help. My boyfriend, Kelvin van Baalen, was in a paragliding accident and spent 413 days in ICU - the list of complications is endless. Genesis made the decision that, after over a year in ICU, they would only be paying for 10 days of rehabilitation. 10 days is not even enough to scratch the surface of rehabilitation that Kelvin will need. If Genesis Medical Scheme will not pay for situations like these, how could they possibly consider themselves a good option for medical aid cover?