1 reviews | Active since Jul 2025
Genesis still not authorising treatment for PMB condition
ATTN: CHIEF PRINCIPAL OFFICER MNGR ONCOLOGY DEPT
21/7/25
Dear Sir/Madam
Following my daughter's post on Friday last week, I think it fair to let you know that in view of the intransigence of your Oncology Dept in flatly refusing to countenance payment for a Non-DSP treatment -on my behalf, despite the unarguable fact that it is a PMB and that proof has been provided that it cannot reasonably be treated in a State facility, an article is being prepared for publication in both The Citiizen and The Sunday Times newspapers covering that history and will be ready for publication in a few days. This article will not only cover my own case and Genesis’s disgraceful and ******* rejection of my PMB claim to be treated by a non-DSP provider, but will draw on other members’ testimonies as published in HELLO PETER I(Vonne Conradie) of their treatment by Genesis under almost identical circumstances as my own. Moreover, we have also learned of earlier Court decisions, which Genesis has similarly lost and which substantially underlines the fact that Genesis is an incorrigible violator of the above law. This cannot be allowed to stand. My health is at a critical crossroads. At Carte Blanche’s request all the information gathered for this article will be sent to them for further in-depth investigation.
IAN HUGHES *** MNO: ***6
The Scheme has been trying to get hold of both you and your father since yesterday. We have called you and followed up with emails to both you and your father, stating that we would like to speak to you / him regarding his treatment.
Your feedback and comments are honestly a blatant misrepresentation of the truth.
We will, however, continue to try and reach out to your father and to assist him as best as we can.
The Scheme has been trying to get hold of both you and your father since yesterday. We have called you and followed up with emails to both you and your father, stating that we would like to speak to you / him regarding his treatment.
Your feedback and comments are honestly a blatant misrepresentation of the truth.
We will, however, continue to try and reach out to your father and to assist him as best as we can.
You do not have my details but you can reach the member on *** or *** or ***. When last we checked this morning there was no email from yourselves except for asking for the letter from the state facility which is impossible to obtain as no such Chief Officer exists and we have explained this to the manager several times.
Thank you.
We look forward to you getting hold of the member today.
Kind regards
You do not have my details but you can reach the member on *** or *** or ***. When last we checked this morning there was no email from yourselves except for asking for the letter from the state facility which is impossible to obtain as no such Chief Officer exists and we have explained this to the manager several times.
Thank you.
We look forward to you getting hold of the member today.
Kind regards
As Genesis is a paid subscriber to this platform, we do have access to your contact details as you provided that before you posted your review. Therefore, your full name, email address and mobile number are available to us and we have tried to reach you via your email address and mobile number.
We encourage you to have a look at your emails again - your email was sent at 2.59 PM yesterday.
We have also again tried to reach out to your father a short while ago - unfortunately without success. We will however keep on trying until such time as we are able to assist him.
Yours sincerely
GENESIS MEDICAL SCHEME
As Genesis is a paid subscriber to this platform, we do have access to your contact details as you provided that before you posted your review. Therefore, your full name, email address and mobile number are available to us and we have tried to reach you via your email address and mobile number.
We encourage you to have a look at your emails again - your email was sent at 2.59 PM yesterday.
We have also again tried to reach out to your father a short while ago - unfortunately without success. We will however keep on trying until such time as we are able to assist him.
Yours sincerely
GENESIS MEDICAL SCHEME
