Genesis - I call them family

A big thank you to Genesis Medical Scheme for their outstanding service over all the years!

I recently had a query on some accounts after I was in hospital and their staff assisted me immediately.

With Genesis, I don't get lost in the usual call centre-maze, which seems to have become the norm for dealing with call centres in South Africa. NO - with Genesis, I don't wait in long queues to be assisted. Instead, a consultant is always available to speak to me immediately, and they follow up on their promises.

THANK YOU Genesis - you always take care of me.