1 reviews | Active since Apr 2017

12 Oct 2020, 07:58

Genesis deliver outstanding service

Good day Janine Swanepoel and Genesis medical aid. , I would like to thank you for your assistance in this difficult case. At long last this account has been sorted and settled. You and the Genesis team team have really delivered outstanding service

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Replies (1)
Genesis Medical Scheme
Genesis Medical Scheme's reply12 Oct 2020, 09:27
Official
Dear Jacqueline

Thank you so much for your positive feedback.  We really do appreciate the time you have taken to write this review on HelloPeter and we will also make sure that Janine receives your kind feedback.

Billing errors can be tricky, as both the member and the medical scheme rely on the provider to fix and amend their bills.  And as you know now, this can sometimes take time.

Thank you for your patience though, and thank you once again for your feedback.  It always goes a long way.

Kind regards

THE GENESIS TEAM