1 reviews | Active since Aug 2019
Don't join if you want a scheme that actually cares ...
After 9 years uninterrupted membership with Genesis (as well as many years for a period before that) I had to cancel membership due to plans to work on a long contract abroad. On the last day of my membership I had to make urgent changes to my plans due to family emergency, hence I put in a request to Genesis to withdraw my cancellation. I was told that it was not possible as the cancellation had already been processed and I was therefore required to apply for new membership. I completed all requirements for this new application as soon as the forms were received and a few days later received communication from Genesis that I now had to have a 3 month waiting period placed on my new membership, or else pay an extra premium as I was now considered a "LATE JOINER". Of course they blamed underwriters and policies but GOOD-BYE Genesis and hello to another medical scheme that does give a damn ...
Yours sincerely
GENESIS MEDICAL SCHEME
Yours sincerely
GENESIS MEDICAL SCHEME
