Money not refunded

I paid a midwife sue king upfront before my birth. She did not render her services what she promised me and owes me a R150 refund that we overpaid.<br> <br> Genesis clinic requires a booking fee i send several emails and phone calls i want an official receipt for the booking fee we paid. <br> <br> They not responding to my complain about the above midwife . she was negligent in her duties she did not stick to her word and put my life and babys life at risk. Because of her negligence i had a traumatic birth with complications .