GENERATORS SA

https://generatorssa.co.za/

I bought two generators from this company one for my office and another for a lodge. The first generator was a 13KVAwhich they supp**** and installed. Before a year the generator broke down in Dec 22. I called the Genset SA and they told me they were closed and could only help me in Jan 23. With a business to run I had no choice but to get someone to fix it. First my own electrician looked at it and advised that the AVR was faulty. I went to buy it and GENERATOR SA's supplier Turner Morris and they supp**** me with one which was different to the one on the machine. On realising this my electrician said they has supp**** and incorrect one (a full plate while on the machine its was a half moon 8.5kva AVR) I returned that to the supplier and they gave me a wrong one again a 5.5KVA which did not work. I then took the machine to another repairer who confirmed what my electrician said that the AVR on the machine was not for a 13kva machine. He supp**** and fitted the correct AVR and the machine worked. Now GENERATORS SA is refusing to take back their machine or pay for the full repairs. I bought a 13kva machine but they supp**** me with a wrong one. This is like buying a 3 Litre car and the supplier gives you a 1.3 Litre engine in a 3 Litre body. Or simply you buy and pay for GTi and they give you the GTi body with a Citi Golf engine. Is that not *****?