Poor after sales service

Dear Francois,

Thank you for sharing your feedback with us regarding your experience with our sales and after-sales services. We genuinely appreciate your input, and your satisfaction is a top priority for us.

We're pleased to hear that you had a positive experience with our sales service. However, we're deeply sorry to learn that you found our after-sales service, specifically the servicing of generators, to be lacking.

Your comments are invaluable as they help us identify areas where we can improve. We take your feedback seriously and are committed to addressing any shortcomings in our after-sales service. Please know that we are actively working to enhance our service quality and ensure our customers receive the support they need.

If you have any specific concerns or suggestions for improving our after-sales service, we would greatly appreciate hearing them. Your input can help us make the necessary adjustments to better serve you and our valued customers.

Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to improve our after-sales service to meet your expectations in the future.


Best regards,
Customer Care Team
Generator King