ZERO RESPONSE FROM GMsa CUSTOMER CARE

On Tues 2015.08.04, I lodged a complaint from GMsa's official website regarding a second failure of a suspension ball-joint on my Isuzu KB. After two days and zero response, I called GMsa Customer Care, only to be told by the ******** telephone operator that no complaint had been received and I should resent by complaint. She even suggested I should confirm which GMsa website I had used, hinting I had used the wrong website.<br> <br> On Frid 2015.08.07, I received an email from GMsa saying they were \experiencing technical difficulties"with their website. <br> <br> GMsa Customer Care is a failure"