HH
Hendrick H

1 reviews | Active since Jun 2016

16 Nov 2016, 15:14

Vehicle received in dangerous state

<p>My car is still under warranty so I must service it at Chevrolet.</p> <p>After my most recent service at McCarthy Chevrolet Hatflield (where I am not happy at the moment, but where else can I go) I received my car without the bonnet closed. Now I don’t inspect a car when the people who built it and sold it to me services it, therefore I believe this is a very situation for me and my fellow road users. Secondly, after a few km a piece of steel protecting the underside of the car fell off.</p> <p>I went back to Chevrolet (had to take leave) to have it fixed. I was promised that the service manager would call me, which did not happen.</p> <p>I then complained to general motors themselves and received a standard “sorry for the inconvenience” email. I rep**** and asked a few questions but received no answer…two weeks later I asked if I am going to receive a reply, but no reply from their “Professional Customer Care Consultant”. 6 weeks later I tried again with the same result. </p>

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