1 reviews | Active since Sept 2015
Poor service complaint
Herewith receive my complaint of poor service I was subjected to at General Motors William Moffet. For starters, I initially brought my car for service on 25 August 2015. On the same day when I fetched my car, I had an unfortunate incident where car broke down. There was a traffic officer who came to my rescue & notified me that there was petrol leaking from the car. He escorted me back to GM premises. <br> <br> The officer explained to one service employee what the problem might be. The service employee worked on the car while I waited & told me that he had fixed the problem. Since then I realised that the consumption of the petrol is out of the usual. At the moment I use a full tank that used to last me for 2 weeks in 5 days.<br> <br> Today, I went back to GM premises & I was told that I would be provided with a quotation, which I blatantly refused to sign since it is my contention that GM should be liable to fix the problem at their cost, since the problem emanated from that day of the service. I am not happy with how the matter was handled by the service advisor, David Vervey. He showed disregard & did not even bother to attend to me to establish the problem & he sent his colleague
