POOR SERVICE AND LACK OF

I TOOK MY CHEVROLETE CRUZE FOR SERVICE ON THE 17/11/15.AT WESTVAAL JACARANDA PRETORIA ON THE 16/12/15 THE CAR BROKE DOWN, AT 79000KM THE CAR IS STILL UNDER WARRANTY WITH A FULL SERVICE HISTORY,IT WAS TOWED BY GMSA TO MCCARTHY GM HARTFIELD WHERE IT STILL STANDS WITH NO INSPECTION DONE ON IT WITH A PROMISE THAT THEY WILL ONLY ATTEND TO IT SOMETIME NEXT YEAR, THE CUSTOMER SERVICE LADY (NOMA) MY REF.NO. ***,FAILED TO GIVE ME ANY CLEAR INDICATION AS TO WHEN THEY CAN GET THE CAR INSPECTED TO ALLOW ME THE CURTESY CAR THAT I AM COVERED FOR IN THE EVENT SUCH AS THIS, THE LAST CALL FROM HER WAS THEY WILL ESCALATE THE PROBLEM AND GET BACK TO ME WITHIN 24HRS TO WHICH WHEN I LATER ENQUIRED SHE CHANGED TO 24 WORKING HRS WHICH IS SOMETIME FROM 21/12/15.CURRENTLY I SIT WITH NO CURTESY CAR AND NO SERVICE/INSPECTION TO MY CAR AND NO RESPONSIBILITY TAKEN BY WESTVAAL JACARANDA FOR POOR SERVICE AND NO WARNING TO WHAT MIGHT BE WRONG WITH THE CAR AFTER THEY SERVICED IT AND GAVE ME AN INDICATION THAT THE CAR WAS SAFE FOR DRIVING.