Incomplete service! Terrible reception

<p>I took in my car to Imperial GM Motors in Bloemfontein after making an appointment for it to be fitted with some part that had been noted as needing replacement earlier when I went in for service.</p> <p>On 26 August the car was booked in, took the whole day and I was called around 4:30pm that the car was ready. I waited for the driver to pick me up, which he did but started shouting the moment I went into the car about how late it is as its already 5pm and he's supposed to go home as he's not even paid overtime. He kept on shouting as went on to pick another lady.</p> <p>Beyond the reckless driving, he even made ***ist remarks about how not surprising it was that it is WOMEN who are bneing picked up this late when he's supposed to go to his house!</p> <p>He drove recklessly until we arrived at GM Motors, where I arrived only to be told the part that was to be fitted in my car was not iftted as it was FORGOTTEN! I was told I'd be called the following Monday to prepare for another date - until today, no call has come through and I am wondering what happended to the part I had ordered!</p>