LM
Lovemore M

1 reviews | Active since Jul 2011

13 Aug 2015, 11:15

Good service from GM Bruma

Had an issue with my vehicle on Tuesday afternoon. The car wouldn't start and the heads up display showed a very cryptic error message. I called GM Bruma at 4pm on Tuesday and spoke to Neil. He asked me to bring the car in but he did say that Wednesday was fully booked and he couldn't guarantee me service but would try. I also googled the error message and saw a few horror stories from other consumers so I braced myself for some bad news.<br> <br> I took the car in as agreed on Wednesday morning. By 11h30 Neil had given me a call to say everything was sorted out. They just needed to re-program the car keys as the sensor in the steering column which picks up the keys (keyless entry system) had to be re-programmed. They gave me excellent service which was also very quick. Needless to say I was very impressed and will continue dealing with this branch even though I've moved away from that area.<br> <br> Shout out to Neil who gave me 5 star service from the day I spoke to him about the issue up until he gave me back the keys!

0
Replies (0)