BZ
Bhekithemba Z

1 reviews | Active since Mar 2017

26 May 2017, 10:02

General Motors Wesvaal are not honoring waranty

<p>I have got an ISUZU KB 250 which was bought brand new from GM Sandton Fury in Oct 2015 and the vehicle services have been performed at this dealership since inception and the last service was performed in GM Sandton Fury in Jan 2017. I have taken the my vehicle for the next service to GM Wes Vaal in Polokwane (Service Consultant Montha) dated 25 May 2017 and i have been denied service of a broken diff spotting that my warranty will not cover the broken diff.</p> <p>Note: GM Wes Vaal are refusing to adhere to the GM rear axle bulletins</p> <p>Note: Diff oil is only topped up at 105 000Kms hence if it’s broken it would be a factory fault on the vehicle</p> <p>Note: The service was completed in Jan 2017 and surely if there were any problems it should have been indicated in that service.</p> <p>Note: I identified the humming noise of the diff prior to the 30 000km vehicle service and those concerns were documented on the job card at Sandton Fury for inspection. The service consultant confirm that it was a normal noise made by the model.</p>

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