1 reviews | Active since Jun 2017
Extreme bad service and quality
<p>In 2016 I bought a Isuzu KB300 4x4 blue Midnite edition. So impressed with the stunning looks of this Bakkie and all the lies the sales consultant told me about the specs on this Bakkie. Deal done I'm driving off. After the first day I realized that the Bakkie was bouncing up and down while driving, so I took it back, as to where the dealer principal told me "that's how they drive" . Highly disappointed, I leave and go home. After a few days and the bouncing now generating vibration to the steering wheel, I went back again. Just to be told by the dealer principal "you are dom" and told that I should be happy for driving such a beautiful Bakkie. During some time one of my friends came to visit driving exactly the same Bakkie but only different in color, so I tried comparing the two bakkies. I stood in front of his Bakkie and pressed with force down on the nudge bar, pushing the nose of the Bakkie down and releasing pressure to see the resistance from the shocks. The nose came straight up in one smooth motion. I did the same exercises on my Bakkie, but my bakkies nose bounced up and down about 5 times. So next day I took the Bakkie back. After demonstrating the same excercise to the dealer principal, he then agreed to conduct investigation on this matter. After two days of sitting with out a vehicle. The workshop forman informed me that both front shocks had no oil and had to be replaced. My first concern.. How is it that the shocks on a brand new Bakkie are damaged so badly and how is it that the specs of this Bakkie display that the Bakkie is sold with state of the art gas shocks, why did my Bakkie have damaged oil shocks. Then after a few more days I heard a rattle in the cab, took the Bakkie in and found the cab mountings where loose, keep in mind this is a brand new Bakkie... Long storie short, for the almost one year the cab mountings got loose 5 times... After being replaced twice... So then I contacted GM SA. They sent an investigator to investigate, this is where I found the most shocking news. My bakkie was not a 2016 model but a 2015 model. It was not an original Midnite as the original only came in red white and silver and not blue like mine. And the original has a metal plate riveted to the body displaying the number of the Midnite model. So GM conducted an investigation and after a few weeks I received a call from the person handling my case confirming that my Bakkie was indeed a 2015 and not 2016 then an hour later fone me back and denies ever telling me that. And refused to give me the recordings of the phone call. The dealership in Lydenburg refused to take back the Bakkie from the first week I bought it and eventually I gave the Bakkie back to the bank because after one year of owning the Bakkie. The Bakkie has been at the dealership a total of 8 weeks. After year the fan belt broke the alternator blew and the body module control box burned. And I received no assistance from GM or the dealership. The dealer principal claimed and *******y took photos from my Facebook stating that I abused the Bakkie. I will not leave this matter here and will never ever buy a GM vehicle again nor recommend any one to do so... </p>
