Car repairs not being done

my Elderly employee bought a Isuzu ,brand new from GM.it s still under warranty at less than 65000KM. It started giving him problems few weeks ago and i advised him to take it to the supplier,where it was diagnosed as Clutch Broken.<br> the car was taken to GM branch in Pretoria,WaterKloof where it was bought ,on Monday the 1st February 2016. to this day the car is still sitting there.<br> the employee ,who is receiving a car allowance at work has been unproductive together with his team of over 20 employees due to this backlog. repeated calls have yelled no help, even to the GM Head Office which was our last resort.we were taken up and down,given a reference***)but nothing has happened.in the current economic situation,depriving employee of their means to production might end up with the company accruing costs and this might threaten employees Job<br>