Bad service at General Motors(BidVest McCarthy hatfield)

<p>I took my car for a regular service in January2017 at BidVest McCarthy hatfield. In February 2017 the coolant pipe burst then I took it back for them to fix it. My issue is that they should have picked it up when doing the service in January. In the invoice they specified that they replaced the pipe as well as the hosepipe to the turbo. Then in March2017 it had a problem with clutch, coming to the fact that they didn't pick up the problem with the clutch I then decided to take it to an independent service workshop. When I went to pickup the car from this independent workshop they spotted a problem with the hose going to the coolant box that it was twisted and the hose going to the turbo was not replaced as GeneralMotors specified.</p> <p>My grievience is everytime I take my car for service they should be able to pick up other issues on the car. My conclusion is that they don't diagnose cars they just focus on servicing. I'm very upset with their service I trusted them that they will be able to pick up other issues on the car. This has cost me a lot of money and feel they should compensate me because if they picked up these issues before hand the car was not going to breakdown and I wasn't going to be inconvinienced. As a customer I feel that a service provider like General Motors(BidVest McCarthy hatfield) should be able to pick up mechanical issues when we take our cars for service and not just focus on doing the service only.</p> <p>This has resulted in me going for another car brand because its clear GeneralMotors(BidVest McCarthy hatfield) doesn't take care of their clients.</p>