1 reviews | Active since Feb 2017
Bad customer service and Unfair bussness practice
<p>GM doesn't know anything about customer service or fair busness practice, I booked my opel corsa 1.4 sport at GM Ferndale in cape town for service in December 2015 they then recomended a thermostat change which never gave issues prior and I agreed and payed R5000 and some odds, the car started overheating after a couple of days they then admited that the thermostat they installed was faulty the car then overheated after 800km and blew a top gasket I paid R12 000 and some odds but the car gave issues the same day which they then said it was a valve bleeder after that the car never worked properly until it engine block cracked. They voluntarly fetched my car from my house in September 2016 and they still keeping it since until now and they didnt even offer a curtesy car at all. so if GM wants to talk about service the can bullsh**t someone else not me. Their staff was very prejudice with disgusting attitude and they told me straight in face that I was blaming GM becouse I could not afford the repairs and the ladies name was Zelda. GM will not get away with this never, I had to take loans after loans to accomodate the shortfall and eventually had to buy a new car.and now I'm paying two installment and two insurance for a car that I can't even use.</p>
