2021 X-Rider breaks defect

I have a brand new X-Rider 2021 model with a year I was told my DISC and Pads needed to be replaced just before 20kms, I have owned a 2008 300Detq for years before this and never experienced such a wear and tear experience from a brand new car, I have noticed a number of people of Facebook complaining about the same thing, surely we are not all bad drivers