AK
Ameesh K

1 reviews | Active since Sept 2026

08 Sept 2026, 09:57

Worst Service Ever - Gems

The worst service experience ever called 5 times so far still no.luck tryting to find out what i need when it comes to Authorisation numbers.

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply08 Sept 2026, 10:17
Official
Good day,

Thank you for engaging with us.  We are following your message, and feedback will be provided. If you have an urgent query, please contact us on  ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

 Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. 

We look forward to receiving your positive feedback. 

Regards, GEMS