WORST MEDICAL AID EVER

WHY DOES A PERSON PAY SO MUCH MONEY FOR A MEDICAL AID EMERALD VALUE AND THEN WHY YOU ARE AMMITED IN A HOSPITAL THEY REFFUSED TO PAY THE PHYTRIST DR JAGGAN IN JULY 2025 THAT WAS LAST YEAR WHEN YOU WERE ADMITTED IN HOSPITAL WERE AFTER SEVERAL PHONE CALLS OVER AND OVER PERSONS SPOKE TO MR ZANDILE YESTERDAY AND TODAY MS NEO MR ZANDILE MR VERKNOP WEREBY I AGAIN AND AGAIN ASK FOR MANAGER TO PHONE ME BACK AGAIN ON THE 27TH OF JANUARY 2026 MY HUSBAND SEE A DR OLEH Y MOTSENVY WEREBY I SEND PROOF OF PAYMENT TO GEMS WEREBY I PAID CASH AND I GOT A DOCUMENTS FROM DOCTER THAT I **** PAYMENT PAYMENT RECIEVED AND GEMS REFUS*** TO MAKE PAYMENT BACK TO ME WHAT A HORRIBLE MEDICAL AID IF PROOF OF PAYMENT IS SO CLEARLY AND THEY REFUSSED???? WORST MEDICAL AID EVER!!!!!!!