WORST MEDICAL AID EVER

AFTER SEVERAL EMAILS SEND STILL NO MONEY PAID BACK AFTER PAYING DR. HAD TO SEND PROOF OF PAYMENTS TO *** ON THE 1ST OF JULY 2025 AND AS I PHONED AGAIN ON THE 3RD OF JULY 2025 REFERENCE NUMBER ON PHONE MH*** PHONE REFERENCE NUMBER NO EMAILS WERE SEND THEY SAY AT ALL NO REFRESENCE NUMBER RECIEVED ON EMAIL WEREBY ALL PROOF WERE SEND TO MY EMAIL THAT GEMS RECIEVED THE EMAIL NOW THEY WANT AGAIN AND AGAIN EMAILS TO BE SEND. MY FATHER PASSED AWAY NEVER RECIEVED PAYBACK FOR YEAR. WORST EXPERIERENCE EVER.