DB
Dorothy B
1 reviews | Active since Oct 2022
26 Sept 2025, 11:17
WORST MEDICAL AID EVER
GEMS WORST MEDICAL AID EVER CONTACT THEM ON ALL NUMBERS THEN GET THROUGH THEN PHONE PUT DOWN IN MY AIR JUST ASKING EYE SPECIALIST WHICH CAN BE SEEN??? AND WORST OF ALL MY MEDICAL AID FINISHED BECAUSE I WAS ADMITTED IN HOSPITAL WEREBY GEMS DID HAVE TO PAY BUT G111 INJURY ON DUTY BY CORRECTIONAL SERVICES WEREBY CORRECTIONAL SERVICES BLACKLISTED ME AND DONT EVEN PAY A SCENT WEREBY GEMS ARE FULLY AWARE OF THE ISSUE AND THEY IGNORE THE CLIENT PAYING MONEY TO A MEDICAL AID THAT IS NOT SUPPOSE TO BE PAID BY THE MEMBER WEREBY RECORDS SHOWS VERY CLEARLY THAT STATE PAY AN AMOUNT WERE I WAS DECLARED MEDICAL UNFIT SINCE 2009.WORST SERVICE EVER.
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Replies (3)0
Replies (3)Gems (Government Employees Medical Scheme)'s replyOfficial
26 Sept 2025, 12:30Good day,
Thank you for engaging with us. We are reviewing your message and we will provide feedback. If you have an urgent query, please contact us on ***(members' Toll-free number) or ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Regards, GEMS
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply26 Sept 2025, 12:30
Official
Good day,
Thank you for engaging with us. We are reviewing your message and we will provide feedback. If you have an urgent query, please contact us on ***(members' Toll-free number) or ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Regards, GEMS
Regards, GEMS
DB
Dorothy B's updateReviewer Update
26 Sept 2025, 14:01As always waiting seven days to make mess right.
DB
Dorothy B's update26 Sept 2025, 14:01
Reviewer Update
As always waiting seven days to make mess right.
DB
Dorothy B's updateReviewer Update
26 Sept 2025, 17:06Thank you very much Mrs/Miss Sallie Alie for assisting immediately best service in blink of an eye thank you very much
DB
Dorothy B's update26 Sept 2025, 17:06
Reviewer Update
Thank you very much Mrs/Miss Sallie Alie for assisting immediately best service in blink of an eye thank you very much
