Very poor service

Marara courier is the worst service provider gems contracted with.Medipost was giving us an excellent service.i have been without chronic medication for 2 days and the courier says he has been sent to a wrong address by his office.now it's my problem.he days he doesn't have enough petrol to deliver my medication.he has to go back to the office for rerouting. And I will get medication next week.he is not even interested in issue that I am without medication.With Marara we are going to fir