Unprofessional gems stole my money.1

Gems is a bunch of *****s and rogues. I resigned from this medical aid 2 years ago but in July they made a deduction of R3484 on my persal and guess what?? Till this day i am thrown back n forth. No truth and no one at gems is trying to even assist me. Infact i get lies. On July 31 i called and was given a lie that i should call the next day as the deduction was cleared yet. I got paid R19 that month because after deductions that is all that was left. I went to the contact centre twice and was told to change my banking details which i did and today i call and ignatious Maphetho and his agent Hugo tell me i have been **** to because if deduction was made via persal that is how it will be refunded. So basically my time,petrol and money was wasted ALL for nothing. I personally think this is gems way of *****ing period. My whole family resigned from gems and some of my friends and now they are scared the same will happen to them. I hope everyone can leave gema while they can. The contact centre is useless because they call the very call centre i can call from home and they are all confused. So what is the point of a contact centre?? I am so sick and tired of gems shame. Unprofessional worthless company. Hope they become bankrupt.