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Phumelele M
1 reviews | Active since Dec 2022
19 May 2026, 19:15
Unpaid reimbur*****t
Today I cried like a baby,I was injured and stitched they didn't pay all tha amount was told I have to pay and submit to to be reimbursed I have waisted petrol amounting to the reimbur*****t trying to submit all they need every time I submit I'm told another story that is why I cried today I was angry to the core ,I felt they just deduct money not eager to assist and I'm 61 years old and they don't care I am done let them do what ever been emailing, explaining its too much anyway.
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Replies (1)Gems (Government Employees Medical Scheme)'s replyOfficial
20 May 2026, 08:47Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply20 May 2026, 08:47
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
