AH
Almuir H

1 reviews | Active since Feb 2016

19 Apr 2017, 16:29

Unpaid claim - Member nr *** - Mrs D Ovis

<p>I queried a claim of 09-11-2016 at : ********** on 15-02-2017 and again on 14-03-2017 at: ********** Up till now I received no answer from Gems.</p> <p> </p>

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply19 Apr 2017, 17:15
Official

Good day

Thank you for affording GEMS the opportunity to respond to your concerns. We are looking into this and will provide feedback.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply20 Apr 2017, 12:12
Official

Good day

Thank you for bringing your difficulties in getting your claims settled to our attention. Please resubmit your accounts with the necessary ICD-10 code.

We apologise for the delays experienced and any inconvenience caused.

Kind regards

The GEMS online team