1 reviews | Active since Aug 2016
UNHAPPY AND DISSAPOINTED
<p>My wife past away on the 22th of February 2016 she was a member of GEMS medical aid together with my kids. Till today I am receiving bills from Millpark Hospital for Codes that was not paid by the medical aid.</p> <p> </p> <p>Details of the deceased is as follow</p> <p>Anita Hendrina Croukamp</p> <p>Membership number 475673</p> <p> </p> <p>None one at GEMS is trying to sort it out from GEMS side.</p> <p> </p> <p>Kind regards</p> <p>Ruan croukamp</p>
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint. We will get back to you as soon as possible.
Kind regards
The GEMS Online Team
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint. We will get back to you as soon as possible.
Kind regards
The GEMS Online Team
Good day
We are so sorry to hear of the passing of Mrs Croukamp.
We can confirm that the account is still under review and conclusive feedback will be given upon finalisation.
Any inconvenience caused in this regard is sincerely regretted.
Yours in service
The GEMS Online Team
Good day
We are so sorry to hear of the passing of Mrs Croukamp.
We can confirm that the account is still under review and conclusive feedback will be given upon finalisation.
Any inconvenience caused in this regard is sincerely regretted.
Yours in service
The GEMS Online Team