LN
Lindeni N
1 reviews | Active since Sept 2014
26 Feb 2023, 15:14
********* conduct
I have app**** for reinstatement of my medical aid which the employer terminated without my consent. Now they want me to reapply for something that is not my fault, which I have tried several times to make them understand it is not fair. I eventually submitted to their demand. After I have submitted new application, they are now saying they are saying the previous medical aid had some being owed so they won't process my current application. This is blatant disrespect and and abuse. Where have you heard that .... something so *********. I'm so annoyed because what if something needs medical attention whilst I don't have medical aid.
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Replies (1)LN
Lindeni N's updateReviewer Update
11 Mar 2023, 18:46I still haven't received the update/the resolution about the below matter. Some guy called Luyanda Njomose called 2days after publishing that review.
I had to be the one pushing him behind asking for feedback and he would promise to give me feedback but it has been more than 2weeks without any updates. This is the complaint that I had submitted :
I had to be the one pushing him behind asking for feedback and he would promise to give me feedback but it has been more than 2weeks without any updates. This is the complaint that I had submitted :
********* conductI have app**** for reinstatement of my medical aid which the employer terminated without my consent.
Now they want me to reapply for something that is not my fault, which I have tried several times to make them understand it is not fair.
I eventually submitted to their demand. After I have submitted new application, they are now saying they are saying the previous medical aid had some being owed so they won't process my current application. This is blatant disrespect and and abuse. Where have you heard that .... something so *********. I'm so annoyed because what if something needs medical attention whilst I don't have medical aid.
Now they want me to reapply for something that is not my fault, which I have tried several times to make them understand it is not fair.
I eventually submitted to their demand. After I have submitted new application, they are now saying they are saying the previous medical aid had some being owed so they won't process my current application. This is blatant disrespect and and abuse. Where have you heard that .... something so *********. I'm so annoyed because what if something needs medical attention whilst I don't have medical aid.
Gems (Government Employees Medical Scheme)'s reply:01 Mar 2023, 15:37Good day,
Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS Private Reply
Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS Private Reply
Gems (Government Employees Medical Scheme)'s reply:03 Mar 2023, 08:06Please note that your complaint has been escalated: Herewith the reference number: MEDIA-11868.Private
LN
Lindeni N's update11 Mar 2023, 18:46
Reviewer Update
I still haven't received the update/the resolution about the below matter. Some guy called Luyanda Njomose called 2days after publishing that review.
I had to be the one pushing him behind asking for feedback and he would promise to give me feedback but it has been more than 2weeks without any updates. This is the complaint that I had submitted :
I had to be the one pushing him behind asking for feedback and he would promise to give me feedback but it has been more than 2weeks without any updates. This is the complaint that I had submitted :
********* conductI have app**** for reinstatement of my medical aid which the employer terminated without my consent.
Now they want me to reapply for something that is not my fault, which I have tried several times to make them understand it is not fair.
I eventually submitted to their demand. After I have submitted new application, they are now saying they are saying the previous medical aid had some being owed so they won't process my current application. This is blatant disrespect and and abuse. Where have you heard that .... something so *********. I'm so annoyed because what if something needs medical attention whilst I don't have medical aid.
Now they want me to reapply for something that is not my fault, which I have tried several times to make them understand it is not fair.
I eventually submitted to their demand. After I have submitted new application, they are now saying they are saying the previous medical aid had some being owed so they won't process my current application. This is blatant disrespect and and abuse. Where have you heard that .... something so *********. I'm so annoyed because what if something needs medical attention whilst I don't have medical aid.
Gems (Government Employees Medical Scheme)'s reply:01 Mar 2023, 15:37Good day,
Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS Private Reply
Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS Private Reply
Gems (Government Employees Medical Scheme)'s reply:03 Mar 2023, 08:06Please note that your complaint has been escalated: Herewith the reference number: MEDIA-11868.Private