UNAPPROVED AUTHORISATION

DESPITE NUMEROUS CALLS AND ENQUIRIES WITH GEMS, THEY ARE REFUSING TO PAY FOR MY ADMISSIONS IN HOSPITAL SINCE FEBRUARY 2017, THANKFULLY ALL CALLS TO THIS COMPANY ARE RECORDED SO MY QUERIES CANNOT BE DENIED, I AM ALSO IN POSSESSION OF PROOF OF ALL QUERIES, NAMES, TIMES, DATES, EMAILS AND REFERENCE NUMBERS. ALL CLINICAL INFORMATION AND LOMS HAVE BEEN SUBMITTED BY TREATING DOCTORS BUT THEY ALWAYS SEEM TO LOOKING FOR WAYS NOT TO PAY. I HAVE BEEN IN CONSTANT CONTACT WITH GEMS SO THEY HAVE NO REASON TO REGARD ANY ACCOUNT AS "STALE"..UNFORTUNATELY, DUE TO THEIR INCOMPETENCE AND INEFFICIENT SERVICE, I HAVE BEEN HANDED OVER TO LEGAL DEPARTMENTS FOR SERVICES RENDERED TO THE HOSPITAL, MY TREATING DOCTORS, PATHOLOGY AND OTHER DEPARTMENTS. WHY SHOULD I, BEING A MEMBER OF GEMS THAT PAYS AN EXORBITANT PREMIUM EVERY MONTH, BE LIABLE FOR PAYMENT AND HAVE A MEDICAL AID????. IT IS RATHER SAD TO SEE WHAT HAS BEEN BECOME OF A MEDICAL AID THAT WAS ONCE KNOWN TO BE THE BEST MEDICAL MEDICAL EVER REDUCED TO SUCH A PATHETIC STATE WHEREBY THEY ACTUALLY DENY THEIR MEMBERS THE PRIVILEGE OF ENJOYING BEING COVERED BY A MEDICAL AID LEAVING THEM WITH UNREASONABLE BILLS WHICH SHOULD HAVE BEEN UNDOUBTEDLY COVERED BY THEIR MEDICAL AID......I MEAN REALLY!!!!!!!