Unacceptable service

<p>I have tried joining gems as of November 2016. after sending my application 4 times i finally got registered on the 1st of Feb 2017.</p> <p> </p> <p>i called in numerous times and i have been given the worst service. The agents were rude and disrespectful and they use 'delayed tactics' to get rid of a caller.</p> <p> </p> <p>I still havent received membership cards and when i called in, i was advised that the cards were sent to the wrong postal address i need to call in again to change my postal address as it was captured incorrectly from my application.</p> <p> </p> <p>Terrible service and i regret joining already. TERRIBLE!</p>