MN
Mayenziwe N

1 reviews | Active since Mar 2014

10 Feb 2026, 19:11

Terrible wait

I have been awaiting feedback on my claim since last year. The last reference that I was given is MH***

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply10 Feb 2026, 19:29
Official
 Good day,

Thank you for engaging with us.  We are following your message, and feedback will be provided. If you have an urgent query, please contact us on  ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

 Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. 

We look forward to receiving your positive feedback. 

Regards, GEMS