MM
Mseni M

1 reviews | Active since Jul 2015

23 Dec 2015, 17:28

stop order

HI<br> <br> I am very unhappy about the way Gems have treated me this year. This month of December 15, 2015, they deducted 3000 from my salary without notifying me. Nobody bothered to let me now that such thing was going to happen. I only came to my surprise when I saw that my salary was not full. I made an enquiry with my Human Resource and they told me that gems made a once off deduction of such amount.<br> <br> I am unsatisfied with their means of communication. I want my money back ASAP. HOW CAN THEY DO SUCH A THING IN DECEMBER.. The fact that they did not phone me or send an sms really mark them as unprofessional.<br> <br> I will be greatful if this matter is dealt with urgently.<br> <br> many thankx<br> Nomusa

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply04 Jan 2016, 09:36
Official
Hello mysoni****hando,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards

The GEMS Online Team