SHAME ON YOU GEMS - YOU ARE PLAYING WITH PATIENTS LIFES!!!!

VERY BAD SERVICE the last few days. I am relocating to the USA soon, obviously I need a 3 months supply of my chronic medicine. I have completed and e-mailed all required documents. I have a special scenario / circumstances with needed to be sorted out by GEMS's Chronic Medicine Authorization department of GEMS. I spoke to a few people at GEMS today. Nobody is willing to help, let alone allowing to explain. I want to especially mention 'ANEL' , she was not very friendly to start with, and then she was plainly rude, she eventually put the phone down in my ear!!! Shame on you GEMS!!!!! Not willing to assist with my 3 months supply of chronic medications. I am asking you, how am I and my dependent going to survive without 3 months of chronic medications??? I am going to hold GEMS responsible for any medical issues that IS going to happen without our medications. This is life and death possibilities!!!!! And shame on you, GEMS for employing someone as rude as ANEL to work with your patients?? I am utterly disgusted (how are we going to survive? - GEMS please answer me!!!). Janetta Steyn ONYX: ***